FAQs
Delivery & Returns FAQs
Does H&M do next-day delivery?
H&M offers next-day delivery for £5.99. If you order before 9 pm between Sunday and Friday and before 7 pm on Saturday, you will receive your order the next day before 8 pm.
Are H&M returns free?
Items returned in-store will be free of charge but orders returned by post will have a £2.95 returns fee. Items do not need to be in their original packaging, just make sure your order is in something watertight. You can register a return to start the process via a form on their website.
Can I get a refund?
Yes, if you return your order within 28 days, you will receive a full refund (minus the £2.95 returns fee). Refunds take up to 14 days to be processed and sent to your bank account.
Other FAQs
Do H&M offer a student discount?
No, but this is subject to change. Be sure to check back occasionally to see if H&M add a student discount in the future. For the best deals and offers that H&M offers, check through our list of frequently updated deals and discount codes.
How can I contact H&M?
You can contact H&M through their 24/7 chatbot, by calling 0344 736 9000 (available from Mon-Fri, 8 am - 9 pm, Saturday 9 am - 6 pm and Sunday 9 am - 5 pm) or emailing customerservice.uk@hm.com.
Our H&M Money-Saving Tips
Other ways to save at H&M include signing up for memberships, shopping in the sale and subscribing to the newsletter.
When signing up for a core membership, you’ll gain access to a huge list of benefits. Get a 10% discount on your first purchase, enjoy free delivery on orders over £30, 25% off one item on your birthday and so much more. Plus, you’ll be a part of their rewards program, where you will get 1 point for every £1 spent. Points can be redeemed on future discounts.
Becoming a Plus member grants you access to all of the Core membership benefits, as well as free delivery on every order, and exclusive access to deals and experiences such as special invites to stores.
Are you looking for an incredible deal on your next clothing purchase? Shop in the sale at H&M, available all year round. We’ve previously seen discounts as high as 80% off apparel.
By signing up for the newsletter, you’ll be sent exclusive discounts, and curated inspiration for your next outfit and you’ll be the first to know about new clothing drops.
How to Use Your H&M Discount Codes
- Browse through our selection of voucher codes and press ‘Get Code’.
- You will be redirected to H&M.
- Start shopping and once you have found your ideal clothing, add the item/s to your basket.
- Continue to checkout and either sign in to your account or continue as a guest.
- Once at the checkout, above the price of your order, you’ll see the ‘Discount’ box.
- Paste the voucher code into the box, click ‘Add’ and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
