What is the Caffé Nero loyalty card?
Most people in the UK recognise the little blue Caffè Nero stamp card. It has been around for years and is still accepted today. Each time you buy a barista-made drink, you get a stamp. Collect enough, and you earn a free one.
You can still use the paper version. However, many regulars prefer the Caffè Nero app because it tracks everything for you and adds extras like Click & Collect and digital vouchers.
How the stamps work
The rules are simple and easy to remember.
- Buy any barista-made drink, hot or iced, to get a stamp. Items like bottled drinks or packets of snacks do not count.
- When you reach nine stamps, a free drink voucher appears in your account. You can choose any size and any barista-made drink.
- Stamps do not expire. You can take your time filling out the card.
- The free drink voucher has an expiry window of 18 months from the point you earn it.
If you still have a partially filled paper card, staff can transfer those stamps into the app so you don't lose progress.
Why the app is better?
You do not have to switch to digital. It is simply more convenient if you visit Nero often.
- Pay in the app, and your stamp is automatically applied.
- Click & Collect lets you order before you arrive, which is especially helpful during busy times.
- A built-in store finder is valid when you are in a new town.
- Receipts are stored in one place, which makes it easier to track spending.
- The QR code refreshes for every payment, adding an extra layer of security. You can also set a passcode for peace of mind.
If you have ever lost a paper card just as it was about to fill up, the appeal of the app is obvious.
Bonuses & Seasonal Extras
Caffè Nero adds occasional twists to the regular nine-stamp pattern, followed by a free drink offer.
- Reusable cup bonus. Nero offers a promotion that awards an extra stamp when you bring a reusable cup. Check the app or ask in store what is live now.
- Stamp Amnesty. At certain times, moving paper stamps into the app has counted as double. These are time-limited.
- Festive and limited campaigns. Past years have included in-app calendars, spin-to-win style games, and surprise vouchers. Offers change, and not every account sees the same thing.
A few things to keep in mind
- Screenshots do not work. Voucher QR codes are dynamic, so staff may not accept a screenshot. Open the live voucher in the app when you redeem.
- Use the complimentary drink on time. Stamps stay valid, but the free drink voucher must be used within 18 months.
- Promotions vary by user. Your app may show a deal that a friend does not see, and vice versa.
Caffè Nero loyalty FAQs
Do stamps expire?
No. Stamps remain on your account. Only the free drink voucher has an expiry period of 18 months.
Can I still use the paper card?
Yes. Paper and app both work. Staff can transfer paper stamps into the app if you want to switch.
Can I earn more than one stamp in a single visit?
Sometimes. Reusable cup offers and limited promotions can add a bonus stamp when available.
Is the app safe to use?
Yes. Payment QR codes refresh each time, and you can add a passcode. Card details are not stored directly in the app.
What can I claim with the free voucher?
You can claim any barista-made drink, hot or iced, any size.
Final thoughts
Caffè Nero’s loyalty scheme stays refreshingly straightforward. Collect nine stamps and the next drink is free. The paper card is still fine, but the app makes the whole thing smoother and can unlock an occasional perk. If you already stop by Nero for your daily coffee, picking up those stamps is an easy win.
Looking for information on other popular coffee loyalty schemes? Here is everything you need to know about the Costa Card. We also have information on the Nando's Loyalty Card, so you can get free chicken!
