FAQs
Delivery & Return FAQs
Can I get free delivery on my next Rokit order?
If your order is over £50, it is eligible for free Standard delivery. Their Store Collection is also free.
What other delivery options does Rokit offer?
Their Standard delivery option is £3.95 with an expected delivery of 2 - 3 working days. They also offer Royal Mail 1st Class (£5.95) and Saturday (£14.95). For more in-depth information on the above options, take a look at the Rokit delivery page.
Can I return my order?
If you’d like to return your Rokit order, you have up to 30 days from your purchase date. All returned items must be in their original condition and with their tags and labels attached. You also need to include a copy of your order invoice.
Discount FAQs
Can I get NHS discount?
Yes! NHS and key worker staff can get 20% off their order at Rokit. To claim your discount you will need to verify your workplace.
Can I get student discount?
Students can get 20% off their order at Rokit London. In order to claim your discount you will need to verify your student status via GoCertify or StudentBeans.
How to use your Rokit discount code
Follow these instructions to apply your Rokit discount code and unlock a saving:
1. Take a look at our available {merchant} discount codes and find the one that works best for your shopping needs.
2. Once you’ve found your code, head over to the {merchant} website and start shopping!
3. Find everything you like and add it to your basket.
4. When you’re happy with everything you’ve added, you can begin the checkout process.
5. Enter your details and your discount code into the promo code box.
6. Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
