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Offers for Spa Seekers were lasted updated Friday 12 December 2014 05:40
Discount already applied, cannot be used in conjunction with any other offer.
Gift vouchers for Shark Encounters and Junior Shark Encounters are valid for either 3 or 6 months from the date of
purchase. Gift vouchers for Shark Dive Nights and Shark Awareness Courses are valid for 12 months from the date of
purchase. This validity will be detailed on the voucher itself.
Deep Sea World will only issue Dive Gift Vouchers upon receipt of full payment
Any extension to the voucher validity period is at the discretion of Deep Sea World and must be authorised prior to the
voucher expiry date. An administration fee of £25 will be incurred to extend the voucher for each successive 3 month
period beyond the original expiry date.
Deep Sea World reserves the right to cancel, alter or amend any of the prices, times and dates without notice should
operational or other circumstances require us to do so.
If Deep Sea World cancels, postpones or alters any of the dive events at any given time the participant accepts that Deep
Sea World is not responsible or liable for any external costs. Examples would include travel costs and hotel costs (NB: This
list is not exhaustive)
If the diver fails to appear for the dive without prior notification the dive and all payments will be forfeited. You must
contact our bookings team on 01383 411880 if you are unable to attend.
If you are unable to participate on the given day, we will be happy to reschedule your dive provided no less than 14 days
notice is given. This 14 day notice period will be strictly adhered to. If the diver gives less than 14 days notice then an
administration fee of £25 will be charged to rearrange the date.
Once the pool training and/or briefings have begun, no refunds will be given unless operational issues force Deep Sea
World staff to cancel the dive.
It is mandatory to complete a PADI medical disclaimer prior to the dive. This is a basic health questionnaire. If the diver
answers ‘YES’ to any of the questions on the form , please contact us as the diver will require an additional form to be
signed by their GP prior to commencing the dive. Please note – doctors may charge fees for this service.
If this is a surprise gift, please be aware that if the diver answers ‘YES’ to one or more of the questions on the PADI medical
form, their dive must be authorised by their GP or Diving GP depending on the nature of the problem, please contact us for
advice. Without medical authorisation the dive will not go ahead.
Deep Sea World Dive Instructors reserve the right to refuse the medical note, if they feel the diver is unsuitable to
participate and could possibly jeopardise the Health and Safety of themselves and other participants.
All dive experiences are non-refundable, unless the diver is medically unfit to participate. In this case we will require a
medical exemption form to be signed off by a GP. Upon receipt of medical exemption, Deep Sea World will issue a refund in
the form of a cheque. All refunds are minus a £25 administration fee. Dive vouchers may be transferred to another person
but in this circumstance the voucher expiry date will remain the same.
All divers must present their letter of confirmation from our Booking Department on arrival.
Non-qualified divers or divers wishing to take part in the Shark Encounter must be at least 16 years of age and in reasonable
health. Non-qualified divers wishing to take part in the Junior Shark Encounter must be at least 8 years of age and in
Equipment hire for Shark Dive programs, must be pre-booked and paid for at least 7 days prior to the event. Payment can
be made by debit or credit card over the phone. All damages to hired equipment must be paid for in full.
For the Shark Dive and Shark Awareness programs all qualified divers must bring all dive certifications, current and up to
date log books, or proof of dives within the last 6 months. Failure to do so will result in the cancellation of your dive and no
refunds will be given.
Qualified divers must have a minimum of one logged dive within the last 6 months prior to the event.
Qualified divers under the age of 16 must have a parent or legal guardian present on the day of the event. Qualified divers
under the age of 12 must be accompanied by a parent or legal guardian that is a qualified diver and WHO WILL DIVE WITH
Deep Sea World cannot accept responsibility for any personal items damaged or lost within the attraction, surrounding
grounds or car park. We recommend items of value are left at home.
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20% Off any Additional Treatments On Sunday Spa Packages
Up To 40% Off Luxury Spa Packages
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Up To 50% Off Selected Spa
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