FAQs
Delivery & Returns FAQs
Can I get free delivery at Wolford Online Boutique?
Yes, all orders over £120 are eligible for free standard delivery. Orders will be delivered within 10 days of purchase.
Can I get a refund?
Yes, but orders must be unused and in the original packaging. You will receive a full refund within 2-4 weeks of Wolford Online Boutique receiving your order.
Are returns free?
Yes, every order comes packed with a pre-paid returns label. Simply repackage your order and drop it off at your nearest DHL Service Point, which you can find on the Wolford Online Boutique website.
Other FAQs
What are the benefits of becoming a member?
When you sign up for a membership account at Wolford Online Boutique, you’ll receive a long list of perks such as vouchers, access to exclusive sales, personalised benefits and special gifts. Signing up for an account is completely free.
How do I contact Wolford Online Boutique?
To get in touch with the customer service team at Wolford Online Boutique, email service.eu@wolford.com, and they aim to get back to you within 2 working days.
Our Wolford Online Boutique Money-Saving Tips
Other ways to save at Wolford Online Boutique include signing up for the newsletter, shopping the sale and outlet and using free delivery.
Sign Up For The Newsletter. When signing up for the newsletter at Wolford Online Boutique, you’ll be rewarded with a 10% discount on your next purchase. Not only that, but you will receive the latest and greatest news on exciting product launches.
Shop The Sale. Make sure to check out the sale page at Wolford Online Boutique to bag yourself a beautiful new dress, tops, lingerie and more. We’ve previously seen discounts as high as 75% off products.
Shop The Outlet. For even more discounted items and clothing, shop the outlet page at Wolford Online Boutique. We’ve previously seen discounts such as 75% off dresses, 75% off bodysuits and 35% off cardigans and jackets.
Free Delivery. If you’re looking to save a bit of extra cash on your order, use Wolford Online Boutique’s free delivery offer. All orders over £120 will be eligible for free standard delivery with DHL.
How to Use Your Wolford Online Boutique Discount Code
- Copy one of our voucher codes and press ‘Get Code’.
- You will be redirected to Wolford Online Boutique.
- Start shopping for innovative clothing and add your item/s to the bag.
- Go to your bag and you’ll see ‘Redeem a voucher?’, click that.
- Paste your voucher code in the box and click ‘Apply’.
- Complete your order and start saving today.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
