FAQs
Delivery FAQs
Does Zalando offer free delivery?
Yes, delivery is free on orders when you spend over £35.99. Shipping charges will be automatically deducted from your online basket when you spend over this amount.
Does Zalando offer click-and-collect?
Yes, they do. Zalando’s click-and-collect service is run through EVRI. When placing your order you’ll be able to choose your nearest or most convenient pickup point at the checkout.
Returns FAQs
Does Zalando accept returns?
Yes, they do. If you’re unhappy with your order then Zalando accepts returns of unworn items for up to 100 days!
Are Zalando returns free?
Yes, Zalando returns are free of charge. Zalando offers free returns using a home collection service or a drop-off service at EVRI Parcelshops. For more information, be sure to check out the Returns & Refunds section on their website.
How long do refunds take?
It will take a maximum of 14 days from when your return is received by the courier for it to be processed at Zalando’s warehouse. Once it’s been processed at Zalando’s warehouse, it will take up to 5 days for the refund to appear in your account.
Our Zalando Money-Saving Tips
A Zalando discount code isn’t the only way to save when shopping with this retailer. Newsletter deals, seasonal sales and free delivery are other handy ways to keep the cost of your next order down.
By signing up for the Zalando newsletter, you’ll get all of the latest product news, industry information and exclusive deals delivered straight to your inbox.
The Zalando sale is a great way to save on designer labels; you can enjoy savings and reductions across the Zalando range. We’ve had deals here at MyVoucherCodes for savings of up to 75% off in previous sales.
With an easy-to-meet minimum spend of only £35.99 for free delivery, you’re pretty much guaranteed to only be spending on the bits that you want.
At Zalando, you can return items for free. They have a handy online returns portal, meaning sending items back is simpler than ever.
How to use your Zalando Discount Code?
- Search for the Zalando discount code that best suits your needs right here at MyVoucherCodes.
- Click the ‘Get code’ or Get discount' button and copy the code. The Zalando website will then open automatically in a separate tab.
- Start shopping and add the items that you’d like to your bag.
- Go to the ‘Your bag’ section and paste your code in the box under ‘Add a voucher.’
- Click ‘Redeem’ and enjoy your savings!
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
