FAQs
Delivery and Return FAQs
Does Build-A-Bear offer free delivery?
Yes, quite often Build-A-Bear offers flash sales with free delivery! We’ll have free delivery codes listed right here, too, so it’s always worth checking our website to see if you can save on shipping.
What are the delivery options at Build-A-Bear?
Standard delivery costs £4.95 and will be delivered via Royal Mail. Your order should arrive within 3-5 working days. Next-Day delivery is also available and costs 6.95, whilst Saturday and Sunday delivery costs £7.95. They offer a Click & Collect service, too, which is free of charge.
Can I return my Build-A-Bear?
Yes. Build-A-Bear offers a satisfaction guarantee for its toys. If you want to return your item, you’ll have 90 days to do so. You will need to have proof of purchase for a refund. Exchanges or store credit can be offered, too.
Other FAQs
How do I contact Build-A-Bear?
The best way to get in touch with Build-A-Bear is by calling 0800 542 0635. Alternatively, you can complete an online contact form.
Can Build-A-Bear host a children’s party?
Yes, they can! If you’d like to have a children’s party at Build-A-Bear, you’ll just need to give them a call (on the phone number listed above) and they’ll help you organise it.
Our Build-A-Bear Money-Saving Tips
Other ways to save at Build-A-Bear include signing up for the Bonus Club, registering for the newsletter and finding their ‘The Offers & Events You’ll Love’ page.
Sign Up for the Bonus Club: Sign up for the Build-A-Bear Bonus Club to earn points on your purchases. You’ll also be eligible for a birthday discount and be the first to know about new releases and sale events.
Newsletter Deals: Join the mailing list and get exclusive offers straight to your inbox. You’ll also receive sale dates, product release information and event notifications.
Search 'Discount': Here’s a great tip - try typing ‘discount’ into the search bar on the Build-a-Bear homepage; this will bring up a hard-to-find ‘The Offers & Events You’ll Love’ page. Here, you’ll find all of their latest promotions and deals.
Follow on Socials: Follow Build-A-Bear on social media platforms, such as Facebook or Instagram. Previous posts include online mystery sales and flash-free shipping deals. You’ll also learn about the Build-A-Bear Foundation, fundraising events and brand news.
How to Use Your Build-A-Bear Discount Code
1. Look through our list of Build-A-Bear discount codes and choose one that best suits your shopping needs.
2. Click the 'Get code' or 'Get discount' button. The Build-A-Bear website will open automatically in a separate tab.
3. Browse the Build-A-Bear website and select the products that you’d like to buy. Add them to your online basket and proceed to checkout.
4. Paste your Build-A-Bear promo code into the highlighted section and check that it has been successfully applied.
5. Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
