FAQs
Delivery & Return FAQs
Can I get free delivery from Canon?
Yes, all orders over £30 will be eligible for free delivery (1-3 working days), and if you order before 3 pm, you will receive free next-day delivery. Orders under £30 will face a delivery fee of £3.99.
Are returns free?
Yes, you can return your order within 30 days from the date of receipt, completely for free. Simply contact the customer service team at Canon, and they will send you a returns label.
Will I get a refund?
Yes, once your order has been returned and processed, you will receive a full refund.
Other FAQs
Can I get a professional discount?
Yes, if you are a professional photographer, you can apply to receive this discount, which allows you to receive 10% off select orders.
How do I contact Canon?
If you wish to get in touch with the customer service team at Canon, call 0207 660 0186, which is available between Monday and Friday, 8 am - 8 pm. Alternatively, you can use their live chat feature on the website or fill out the contact form and receive an email back from a member of the customer service team.
Our Canon Money-Saving Tips
Other ways to save at Canon include taking advantage of free next-day delivery, using the student discount, shopping on the offers page and picking up exclusive products.
Free Next-Day Delivery. If you make an order over £30 before 3 pm, you will be eligible for free next-day delivery. This saves you a little extra cash on orders. Orders under £30 will incur a charge of £3.99.
Student Discount. Canon offers students an exclusive discount of 20% off all orders. To gain access to this promotion, sign in to your account at UNiDAYS.
Shop The Offers Page. For all of the amazing discounts that Canon has on offer, make sure to check out the offers page. We’ve previously seen discounts such as up to £1100 off EOS R cameras, £200 off RF lenses and up to £400 off bestsellers.
Shop For Exclusive Products. Shop through products exclusively found on Canon’s website. We’ve previously seen discounts such as £270 off bundles, £67 off lamps and £400 off cameras. Make sure to pick these products up quickly, as you won’t find them anywhere else.
How To Use Your Canon Discount Code
- Browse our available voucher codes and click ‘Get Code’.
- A new tab will open, redirecting you to Canon.
- Start shopping for cameras, camcorders and more, then add your item/s to the basket.
- Continue to the basket, and you’ll see the ‘Do you have a voucher code? (Optional)’ box.
- Paste your code in the box and click ‘Apply’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
