FAQs
Delivery & Return FAQs
What delivery options are available at Jack & Jones?
Jack & Jones offers a Home Delivery option for £4.95. This service will take 5 - 8 working days to arrive at your doorstep.
Can I track my Jack & Jones delivery?
When your order has left their warehouse, you will receive a confirmation email which will contain your tracking number and link.
What is the Jack & Jones returns policy?
If you would like to return your Jack & Jones order, you have up to 100 days from the date of purchase to do so. All returned items must be in their original condition and with any labels still attached. Please note, that returns come with a £1.99 fee.
Other FAQs
Does Jack & Jones offer a student discount?
Students can save on their next Jack & Jones purchase with a 15% student discount code. All you need to do is verify your student status with UNiDAYS and you’ll receive your unique code straight away.
How do I contact Jack & Jones?
The best way to contact Jack & Jones is by using their live chat system online. You can also complete their web form or send an email to contact@bestseller.com.
Our Jack & Jones Money-Saving Tips
Newsletter deals, downloading the app, and joining the Jack & Jones Club are other ways to save at Jack & Jones.
When you sign up for the Jack & Jones newsletter, you will receive 10% off your first purchase. In addition to that, you will also receive information about their latest releases and best offers.
By downloading the Jack & Jones app, you will receive some great app-exclusive deals straight to your fingertips.
If you’re looking for a great deal, check out their ‘Sale’ section for discounts on a wide variety of products.
By joining the Jack & Jones Club, you’ll unlock plenty of rewards and benefits. You’ll get access to special member deals, you’ll earn points with every purchase and you’ll also get a treat on your birthday!
How to use your Jack & Jones discount code
- Look through our list of Jack & Jones discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Jack & Jones website will open automatically in a separate tab.
- Start shopping, and add any items you'd like to buy to your online shopping basket.
- Before you click ‘Checkout’, make sure you open the ‘Redeem coupon code’ section to reveal the box. Here, paste your Jack & Jones promo code.
- Make sure you hit the ‘Apply’ button to guarantee your savings on your order.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
