FAQs
Delivery & Return FAQs
Is installation included in the price of my order?
Yes, installation is included in the price for all divan beds. Bed frames, however, will need to be self-assembled.
Can I amend my Premier Inn At Home order?
Yes, amendments to delivery dates are possible. If you need to rearrange, you can call their customer service team or send them an email.
Am I able to return my Premier Inn At Home order?
For beds and mattresses, you’ll have 14 days from the date of delivery to initiate a return. Once Premier Inn At Home have received your returned products, they will provide you with a full refund.
Other FAQs
How do I contact Premier Inn At Home?
The best way to get in touch with Premier Inn At Home is by calling their customer service team on 0333 010 3103. You can also send an email to premierinn@silentnight.co.uk.
How do I make a guarantee claim?
Premier Inn At Home mattresses come with a 6-year guarantee. If you find that your product develops a fault, you’ll need to head online and submit a claim form. Premier Inn At Home will aim to issue a replacement for you at your earliest convenience.
Our Premier Inn At Home Money-Saving Tips
Newsletter deals, making the most of long warranties and opting in for mattress removal services are some other clever ways to save on your next Premier Inn At Home order.
Mattress Removal Service: Premier Inn At Home offers a mattress removal service for just £30.00. This can be booked when you buy your new mattress, and they’ll remove it for you on your delivery day.
Register for an Account: By registering for a Premier Inn At Home account, you’ll benefit from sign-up offers, sale access and plenty of product information.
Free Delivery Available: Premier Inn At Home offers free delivery on most of their items, including mattresses, beds and bedding. Please note that as beds and mattresses are made to order, they should be delivered within 10 working days.
Personalisation Possible: Did you know that at Premier Inn At Home, you can build and modify your own bed? Select either a divan or bed frame and then you’ll be able to customise the size, storage, headboard and mattress! There are a range of stylish colours to choose from, too.
Lengthy Guarantees: Premier Inn At Home offers a 6-year guarantee on their mattresses. If yours develops an issue, simply contact their team, raise a claim, and they’ll offer you a replacement.
How to Use Your Premier Inn At Home Discount Code
- Look through our list of Premier Inn At Home discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The Premier Inn At Home website will open automatically in a separate tab.
- Browse the Premier Inn At Home website and select the bed, mattress or bedding that you’d like to buy. Add them to your online basket and proceed to checkout once finished.
- You’ll then need to paste your Premier Inn At Home promo code into the ‘Use a promo code’ section and ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
