FAQs
Delivery & Return FAQs
Does Songmics offer free delivery?
Yes, Songmics currently offers free Standard delivery on all UK mainland orders. Delivery should take 4-7 working days to arrive.
What is the returns policy at Songmics?
Songmics have a 30-day returns policy, which means you have up to 30 days to return your order. The cost of making a return is your responsibility and will be deducted from your refund.
How do I make a return at Songmics?
To make a return, log into your account and request a return in the ‘My Orders’ section. Alternatively, you can contact their customer service team and cite your order number and contact information, along with the reason(s) for your return.
Other FAQs
How do I contact Songmics?
There are a number of ways to contact the Songmics team, including sending an email to support@songmicshome.co.uk or calling 0203 290 3929.
Do Songmics products come with assembly instructions?
Yes, they do. Songmics products come with assembly instructions, which should be found in the original product package. If you cannot locate them, be sure to contact the customer service team and they’ll be able to help you.
Our Songmics Money-Saving Tips
Other ways to save at Songmics include sign-up offers, joining the loyalty programme and referring friends.
Sign-up Savings: By signing up for the Songmics newsletter, you’ll get the chance to save on your next shop! Simply enter your email address into the pop-up screen that you’ll see when first going onto their website, ‘spin the wheel’ and see what saving you land on.
Songmics Home Club: Be sure to sign up for the Songmics Home Club! By doing so, you’ll earn points every time you shop which can then be redeemed on future purchases.
Refer a Friend: At Songmics, you can refer a friend. For each successful referral, friends will receive £20.00 off on their first order (over £80.00) and you’ll get £20.00 worth of points.
How To Use Your Songmics Discount Code
1. Look through our list of Songmics discount codes and choose one that best suits your shopping needs.
2. Click the 'Get code' or 'Get discount' button. The Songmics website will open automatically in a separate tab.
3. Browse the Songmics website and select the products that you’d like to buy. Add them to your basket and proceed to checkout once finished (or click the ‘Buy Now’ button, if you’d prefer).
4. You’ll then need to paste your Songmics promo code into the highlighted section and ensure that it has been successfully applied.
5. Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
