FAQs
Delivery & Returns FAQs
Can I get free delivery at Phase Eight?
Yes, Phase Eight offers free standard delivery on all orders over £150.
How much is delivery at Phase Eight?
Standard delivery costs £2.95, or comes free with orders over £150, and should arrive in 3 - 5 working days. Alternatively, you can opt for the Premium Courier delivery service for a £3.95 fee to get your order within 2-3 days, or choose Next Day delivery for £6. Make sure to place your order before 2pm Monday to Thursday to receive your order within one working day. Saturday delivery is available for £8 if you order before 2pm on Friday.
Can I track my Phase Eight order?
Yes, you can track your order from Phase Eight's dedicated order tracking page. Simply enter your order number, email address & postcode and you'll be shown the status of your order. Note that the tracker can be delayed by up to 48 hours.
Can I collect my order from Phase Eight?
Yes, Phase Eight offer Click & Collect for free from any of over 100 standalone Phase Eight stores, or for £2 from a Hubbox collection point. Find your nearest collection point using the online store locator and nominate your chosen pickup location at the checkout. Your order should be ready to collect within 5 - 7 working days.
Can I return my items?
You have 28 days from receipt of your goods to send back any items you're unhappy with, and Phase Eight will even provide a free returns label. Items must be sent back unused, in their original packaging and in a re-sellable condition to be eligible for a refund. Face masks & earrings are not eligible for returns.
Are returns free?
Yes, Phase Eight provides a free returns label for any goods that need to be sent back.
Discount FAQs
Can I get student discount at Phase Eight?
Sadly no, Phase Eight does not offer a student discount.
Can I get an NHS discount at Phase Eight?
Yes, Phase Eight offers NHS, health workers, military and key workers 15% off their order. You will need to verify your workplace via GoCertify to get your discount code.
Our Phase Eight Money-Saving Tips
Stop at the 'Sale' section for up to 50% off fantastic fashion. The offers change regularly, and there are even bigger savings around seasonal events like New Year's, Christmas, and Black Friday.
Do you know someone who'd love the style at Phase Eight? Get them involved with the Refer A Friend scheme, and they'll receive 15% off their first order. As a thank you, you'll also receive a discount code for 15% off your next shop.
Stop by the clearance sale when shopping at Phase Eight; here, you can get up to 60% off some fantastic fashion and end-of-line items. It is worth a look to save on your wardrobe update.
Sign up for the Phase Eight newsletter to get 10% off your order plus updates on the latest looks, style advice, and exclusive deals directly in your inbox. It's free to sign up, and you'll even receive a treat when your birthday comes around.
If you're a teacher, care or social worker, healthcare professional, military member, police officer, or fire service member, you can enjoy 15% off your clothes with the Phase Eight Key Worker Discount. Just verify online and get spending!
Are you planning to rejuvenate your wardrobe? Orders over £150 will receive free delivery, helping you spend more on reinventing your style.
How to Use a Phase Eight Discount Code
Follow these instructions to apply your Phase Eight discount code and unlock a saving:
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
