FAQs
Delivery and Returns FAQs
Do eBay offer free delivery?
This depends on the seller. There are many items with free delivery and you can filter your order by items with free delivery.
How much does delivery cost?
eBay is a marketplace made up of all different kinds of products of all shapes and sizes and dotted all around the globe so it depends on the specifics! Luckily, the cost of delivery couldn’t be clearer on listings.
Can I return an item?
Depending on the product and the seller’s returns policy, yes! Millions of items on eBay can be returned. For complete peace of mind check the returns policy of the seller before you make a purchase.
Other FAQs
Is it free to sell on eBay?
Yes, it is completely free to sell on eBay as a UK private seller. You can list up to 300 items a month.
How does the moneyback guarantee work?
You're covered automatically with eBays money back guarantee. When you buy, if the item doesn't arrive or arrives defective or not as advertised, you can contact the seller within 30-days of ordering. If they can't resolve the issue, you can get your money back within 48-hours by contacting eBay.
Our ebay Money-Saving Tips
Other ways to save eBay include checking out the deals section, using the NHS discount, shopping at the brand outlet, using the moneyback guarantee and earning Nectar points.
Check out the Deals Section: The eBay deals section is a must for anyone looking to save. You can bag a bargain with spotlight deals, discounts on what’s trending, and more. Best of all, these deals change daily, so there’s always something new to save on.
NHS Discount. eBay offers all NHS workers an exclusive 8% discount on fashion, homeware and electronics. To gain access to this discount, sign in to 'healthservicediscounts' and start saving today.
Shop the Brand Outlet: You can also enjoy momentous savings on the biggest brand names in the eBay Brand Outlet. With up to 70% off and extra savings available with the odd discount code, these deals are not to be missed. You'll find up to 70% off hundreds of well-known brands, ranging from high-street favourites like River Island and Footasylum to designer brands like Lacoste & Superdry. You can shop menswear, womenswear, and kids' clothes, picking up smart outfits, casual clothes, footwear, swimwear, and more at even better prices.
Moneyback Guarantee: Get peace of mind with the eBay money-back guarantee. They’ll ensure you get what you ordered, or you’ll be refunded the product and delivery cost.
Earn Nectar Points: By linking your Nectar card to your eBay account, you can start gaining points with your purchases for savings down the line. You’ll collect 1 Nectar point for every £1 you spend to wrap up huge savings with big purchases quickly. If you want to learn more, we have a dedicated Nectar card information page
How to Use Your Ebay Discount Code
- Scroll through our discount codes and deals and find one that fits the bill.
- Copy the eBay discount code you want to use or click the button to be taken to the eBay website.
- Pick your products and add them to your basket, but make sure the deal covers them!
- Head to checkout and pop in the discount code you've copied.
- Watch your discount be added, and then enjoy your products for a lovely, low price.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
