FAQs
Delivery & Return FAQs
What delivery options does Studio offer?
Standard delivery costs £4.99 and takes 3 - 7 days to arrive. Oversizes/Premium delivery is also available, for £19.99.
Can I track my order?
Yes, you can see the status of your orders by heading to the 'My Accounts' section and selecting 'Track an Order'. Alternatively, head to 'Your Orders' to see the order's status and estimated delivery time.
What is the Studio return policy?
You have up to 30 days from the date of purchase to return your items if you're unhappy with them. Items must be returned unused, in their original packaging and in the condition you received them in. You'll need to fill out and attach a returns form and cover the cost of delivery.
Other FAQs
Can I still get a Studio catalogue?
They no longer send out copies of their catalogue, but you can view their entire range at Studio.co.uk, or call their customer service number and place an order over the phone.
Does Studio sell personalised products?
Yes, you can find plenty of personalised items like mugs, wallets, toys, treats, bottles and even pyjamas. However, refunds won't be available on personalised products unless they're damaged or faulty, so make sure you've spelt those names right before ordering!
What is Studio Pay?
Studio Pay is a credit account that allows you to pay for your products in monthly instalments. At the checkout, choose Studio Pay and you’ll be issued statements on each order. You can choose to pay the full amount as soon as your statement arrives, or pay a minimum cost each month. Paying your balance upfront allows you to avoid any interest on your order total, but if you choose to spread your payments, you will be charged interest at 39.9% APR, so be sure to keep on top of your statements. You can pay towards your orders online or on the app.
Our Studio Money-Saving Tips
A discount code isn’t the only way to save when shopping at Studio. From seasonal sales and a well-stocked clearance section to flexible financing options and lots of online shopping inspiration, there are plenty of other ways to keep to cost of your next order down.
Studio runs seasonal sales throughout the year, offering fantastic savings on hundreds of products. Keep your eyes peeled during popular promotional periods such as Black Friday, Christmas, the New Year, Easter and summer.
Pick up the best of previous seasons in the ‘Sale’ section. Here, you'll see reductions across the entire range and can even filter by price bracket if you’re shopping for a specific budget.
Want to pay flexibly? Set up a Studio credit account to access Studio Pay credit options. Place orders on credit and you’ll receive e-statements online; where you can also make payments towards your order totals. We always advise paying off your order as soon as possible to avoid incurring any charges.
Be sure to follow Studio on social media for a range of inspiring content, gift ideas and home-related hacks!
Want more helpful tips on how to save? Visit our guide on the best time to buy everything
How to use your Studio discount code
- Select your favourite Studio discount code from the MyVoucherCodes website.
- Click the 'Get code' or 'Get discount' button to reveal your Studio discount code and copy it.
- The studio website will open automatically in a separate tab. Start shopping and add the products you'd like into your bag.
- Once you're ready to pay, click on your bag in the top right corner and double-check you've got everything you need.
- Continue to checkout and login to your Studio account, or create one if you haven't done so already.
- In the 'Payment' section, paste your discount code into the discount code box and click 'Apply'.
- Check that your discount has been successfully applied and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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