FAQs
Subscription FAQs
Can I get a refund?
BitDefender offers a 30-day money-back guarantee, so you can cancel your subscription at any time during the first 30 days and receive a full refund.
Can I add more devices to my subscription?
For individual plans, you can add up to 5 devices that all fall under one account. If you decide to take out a family plan, you will be able to use this plan on 5 different accounts and spread this plan out to 25 devices.
Does my subscription renew automatically?
Yes, BitDefender subscriptions renew automatically. You’ll be reminded by email 30 days before the renewal date, you can opt out of the automatic renewal at any time.
Other FAQs
Is BitDefender good?
On Trustpilot, BitDefender has a score of 3.6 out of 5 stars based on over 9000 reviews.
How do I contact BitDefender?
For general enquiries at BitDefender, email office@bitdefender.com. You can also call 020 8099 1687 to get in touch with their customer service team.
Our BitDefender Money-Saving Tips
Other ways to save at BitDefender include free trials, using the student discount, downloading the free Antivirus plan and taking advantage of the first-year prices.
First-Year Prices. BitDefender offers incredible discounts on plans for the first year of the subscription. We’ve previously seen plans such as the Total Security plan for 41% off the first year, the Internet Security plan for 36% off for the first year and the Antivirus Plus plan for 55% off for the first year.
Free Trials. If you’re unsure what plan is best for you, you can get free 30-day trials for several subscriptions. Trial the Total Security, Premium Security, Antivirus Plus plan and more today at BitDefender and choose what plan works best for you.
Student Discount. BitDefender offers two discounts exclusively for students. You can get access to the Total Security plan for £15.04 (plus tax) and the Antivirus plan for £8.35 (plus tax). Simply sign into StudentBeans to verify your eligibility for these offers.
Free Antivirus. If you’re not looking to spend any cash right now but need internet protection, don’t worry, BitDefender offers a completely free Antivirus plan for Windows, MacOS and Android systems. So keep your computer clean and virus-free, without any fee.
How to Use Your BitDefender Discount Code
- Look through our available voucher codes and press ‘Get Code’.
- You will be redirected to BitDefender.
- Select your ideal security plan and add your plan to the shopping cart.
- Click on your shopping cart and you’ll see the ‘Do you have a coupon code?’ box.
- Paste your voucher code into that box, click ‘Apply Coupon’ and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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