FAQs
Delivery & Returns FAQs
Can I get free delivery?
No, Cartridge Shop does not offer free delivery. They offer a variety of other delivery options, including standard tracked delivery (£3.95), tracked DPD next working day (£5.99), tracked DPD next working day pre-12 am (£9.99), and tracked DPD Saturday delivery (£9.99).
How long do refunds take?
As soon as Cartridge Shop has received your returned order, they’ll inspect it to check its condition for any signs of use. Once inspected and approved, you should receive your refund within 14 days.
How do I return items to Cartridge Shop?
To return an item to Cartridge Shop, you first need to let them know by using the contact form on their website and they’ll advise you on how to return your items to them.
Other FAQs
How do I contact Cartridge Shops?
You can call the Cartridge Shops customer service team at 0207 741 0060, available from 9 am - 6 pm, Mon - Fri. Alternatively, you can fill out a form online and ask your question via email.
Is there a Cartridge Shop near me?
Cartridge Shop is an online-only retailer, which allows them to keep their prices competitive with other online retailers.
Our Cartridge Shop Money-Saving Tips
Other ways to save money at Cartridge Shop include shopping the refurbished range, signing up for the newsletter and making use of their price match guarantee.
To save even more money on printers, shop Cartridge Shop’s refurbished range. We’ve previously seen mid to high-range printers go for as low as £129.
If you’re unhappy with your order and Cartridge Shop is unable to resolve your issue, you will be fully refunded. You have up to 2 years after your purchase to return an order and if you accidentally purchase the wrong item, you’ll have up to 30 days to return the item for free.
Get access to exclusive deals and be the first to know about offers and new products by signing up for the Cartridge Shop newsletter with a valid email address.
If you purchase a product at Cartridge Shop but find it cheaper elsewhere (within 30 days after initial purchase), Cartridge Shop will refund you the difference. That’s how confident they are in providing you with the best deals available. To start this process, email hello@cartridgeshop.co.uk with your name, phone number, order number, the product code of the item you found cheaper and the URL leading to the cheaper product.
How to Use Your Cartridge Shop Discount Code
- Browse our selection of discount codes on offer and press “Get code”.
- A new tab will open redirecting you to Cartridge Shops.
- Add your item to your basket and then click on the basket icon.
- Once in your basket, before proceeding to checkout you’ll see the ‘Vouchers & Promotions’ box at the bottom of the screen.
- Paste your voucher code in the box, click ‘Apply’ and start saving today.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
