FAQs
Account FAQs
Does ExpressVPN keep logs?
No, your private data stays completely confidential to you. ExpressVPN doesn’t keep your logs of online activities or your personal information.
How to cancel ExpressVPN?
Cancelling your subscription is easy. Simply open the app or log in to the website, navigate to the ‘Subscriptions’ tab and select ‘Manage Subscriptions’. From there you’ll be able to cancel your subscription.
Is ExpressVPN free?
No, but ExpressVPN offers multiple free months and trials for you to try out before paying. If you’re new to ExpressVPN, you can take advantage of a 7-day free trial and some subscriptions will occasionally offer several months for free.
Other FAQs
Is ExpressVPN good?
On Trustpilot, ExpressVPN is rated as ‘Excellent’ with a score of 4.3 stars out of 5 based on over 25,000 reviews.
How do I contact ExpressVPN?
The only way to contact someone from the ExpressVPN customer service team is via the live chat option on their website or app.
Our ExpressVPN Money-Saving Tips
Other ways to save at ExpressVPN include using a free trial, referring friends and making use of free months with subscriptions.
Free Trial: If you’re uncertain about which VPN to sign up with, ExpressVPN offers a 7-day free trial on plans. So you can try out all the features ExpressVPN has to offer, completely for free, for 7 full days and if you decide it’s not for you, you can easily cancel your trial.
Free Months: ExpressVPN will occasionally offer a number of free months when purchasing a new plan. We’ve previously seen ExpressVPN offer 4 free months when subscribing to their 2-year plan and 3 free months when subscribing to their 12-month plan.
Refer A Friend: When you refer a friend to ExpressVPN, you will both receive 30 days for free once your friend has signed up. You can refer as many friends as you wish.
Money-back guarantee: If you’re unsatisfied with the service and exceeded the 7-day free trial, ExpressVPN offers a 30-day money-back guarantee. Contact their customer service team within 30 days of subscribing to receive a full refund.
How to Use Your ExpressVPN Discount code
Follow these instructions to apply your ExpressVPN discount code and unlock a saving:
1. Take a look at our available ExpressVPN discount codes and find the one that works best for your VPN needs.
2. Once you’ve found your code, you'll be redirected to the ExpressVPN website.
3. Find the plan you like and select it.
4. When you’re happy with everything, you can begin the checkout process.
5. Enter your details and your discount code into the promo code box.
6. Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
Tech
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