FAQs
Delivery & Return FAQs
Does French Connection offer free delivery?
Yes, they do - French Connection offers free Standard delivery on orders over £75.00 (excluding homeware products). For orders under this amount, delivery will cost £3.95.
Can I Click & Collect from a French Connection store?
No, French Connection does not currently offer a Click & Collect service. If this changes, we’ll keep you updated right here at MyVoucherCodes.
Does French Connection offer free returns?
Yes, all returns made to French Connection are completely free and they offer a 28-day window from the date of purchase to return your order. Please note, that any homeware items or returns from the Channel Islands are not eligible for free returns.
Other FAQs
Does French Connection offer a student discount?
Yes, they do - French Connection offers a 15% student discount through UNiDAYs and Student Beans! To start saving, simply verify your student status online.
How do I contact French Connection?
The best way to get in touch with French Connection is by calling them on 0333 400 3285. Alternatively, they be reached via email (customerservice@frenchconnection.com) or on their live online chat system.
Our French Connection Money-Saving Tips
Sign up for the Newsletter: Sign up for the French Connection newsletter to receive information on the latest releases, industry and news and seasonal sales. You’ll also get 15% off your first order as a welcome gift!
Student Discount: Students can enjoy 25% off French Connection orders online. Simply sign in to your Student Beans or UNiDAYS account to verify your student status and access your code.
FC Rental: Browse the French Connection Rental section for designer pieces at cheaper prices. Here, you’ll find a wide range of fashion favourites to borrow! Insurance is included, and all you’ll have to do at the end is return your item on your designated return date.
Social Savings: Follow French Connection on Instagram for style inspiration, event invites and collaborative competitions that you can enter for free.
How to Use Your French Connection Discount Code
- Browse MyVoucherCodes and choose a French Connection discount code that best suits you.
- Click the ‘Get discount’ or ‘Get code’ button and copy the code. The French Connection website will then open automatically in a separate tab.
- Start shopping and add your products to your cart.
- Click the bag icon in the top right corner and then ‘Checkout’.
- Locate the ‘Gift Card or Discount Code’ box.
- Paste your French Connection discount code into the box.
- Click ‘Apply’ and your savings will automatically be calculated.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
