How can I change or cancel my booking?
If you wish to change or cancel your bookings, no worries. After placing the order, Virgin Atlantic will provide you a particular number of hour(s) to which you can make changes or cancel orders. Visit their official website for more information on cancellation of orders. You may also view the status of your order on the order page of the site.
I am redeeming my Virgin Atlantic voucher or gift card, what should I know?
Please be reminded that your gift card or voucher cannot be exchanged for vouchers or cash. Virgin Atlantic vouchers or gift cards are non-transferrable and non-refundable.