FAQs
Delivery & Returns FAQs
Can I get free delivery?
Yes, orders placed before 12 pm, Monday to Friday are eligible for free next-day delivery. Weekends and bank holidays are excluded from this offer. Free next-day delivery orders are placed through FedEx, orders placed with Royal Mail will take 2-3 days to be delivered.
How do I return my order?
You can return your order within 14 days of delivery, you must contact their customer service team to start the return process. Book a collection slot and await for your order to be collected and sent back to Beko.
Will I get a refund?
Yes, once Beko receives your returned order they will issue a refund. Refunds take up to 14 days to process. You can also exchange your order for another Beko product if you wish. If your returned order is damaged or isn’t in the same condition as when it was delivered to you, Beko will issue a partial refund.
Other FAQs
Is Beko a good brand?
On Trustpilot, Beko is rated as ‘Great’ with a score of 4.2 out of 5 stars based on over 28,000 reviews. On Feefo, 92% of customers recommend Beko.
How do I contact Beko?
You can call the Beko customer service team at 0333 678 0105, available from Mon-Fri, 9 am - 5 pm. You can also use their live chat option on their website.
Our Beko Money-Saving Tips
Other ways to save at Beko include signing up for the newsletter, using the student discount, Blue Light discount and teacher discount.
When you sign up for the Beko newsletter, you’ll gain access to exclusive news and updates on products and offers sent directly to your inbox.
Beko offers a 10% student discount on small appliances. Simply sign into your StudentBeans account and take advantage of the discount today.
Beko offers a 10% discount for Blue Light Card holders on small appliances. This includes NHS workers, emergency services workers, social care workers and armed forces members.
Teachers can get a 10% discount at Beko on small appliances. This offer is also available for their family members and retired teachers.
How to Use Your Beko Discount Code
- Browse our selection of voucher codes and press ‘Get Code’.
- The code will copy and you’ll be redirected to Beko in a new tab.
- Start shopping for your appliance and add your item/s to the basket.
- Proceed to the checkout and register as a guest or log into your account.
- You can enter your voucher code at the checkout.
- Click ‘Apply’ and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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