FAQs
Order FAQs
How much does delivery cost?
Your first Gousto box will be delivered completely free of charge, and then delivery of subsequent boxes will cost £3.99 per box and delivery is available 7 days a week.
How do I cancel Gousto subscription?
As Gousto is a flexible subscription service, you can cancel your subscription at any time. Simply log in to your account, navigate to 'Manage Subscription' and then click 'Cancel subscription'.
Can I pause my subscription?
Yes, you can. Gousto offers a fully flexible subscription service so you can skip, pause or order extra boxes whenever you like.
Other FAQs
Is Gousto worth it?
On Trustpilot, Gousto has a score of 3.6 out of 5 based on over 45,500 reviews. The general consensus is that most reviewers are relatively happy with their overall experience.
How can I contact Gousto?
If you wish to talk to the Gousto customer service team, call 020 3011 1002, which is available from Monday - Friday, 9 am - 8.45 pm and Saturday - Sunday, 9 am - 7.45 pm. Alternatively, you can email them by filling out the contact form.
Do Gousto offer a student discount?
Yes, they do. Gousto currently offers students 60% off their first box, 30% off their next 3 boxes and 10% off ongoing boxes with Student Beans. These student deals are always changing so be sure to check back regularly to see what the latest savings are.
Our Gousto Money-Saving Tips
Other ways to save at Gousto include taking advantage of the first box discount, referring a friend, using the student discount and the NHS discount.
First Box Discount. Gousto usually has an offer available for your first box, so you can try it out at a heavily discounted price. The bigger boxes offer bigger value, and by adding more recipes, the cost per portion becomes cheaper.
Student Discount. Gousto offers all students an exclusive 55% discount on their first box order. Students can then enjoy 30% off the next 3 boxes and 10% off for the remaining 12-month period. Sign in to StudentBeans to gain access to this discount.
Referring A Friend. You can also save by recommending Gousto to your friends. Every time a friend tries Gousto for the first time using your discount link, you’ll get £20.00 credited to your account. Your friend will also enjoy 65% off their first box and 20% off the rest of their boxes for their first two months.
NHS Discount. NHS workers are eligible for exclusive offers at Gousto. Sign in via 'healthservicediscount' to gain access to 55% off the first box, 40% off the second box and 25% off for two extra months.
How to use your Gousto discount code
- Click to reveal the code on the MyVoucherCodes website. Copy and paste the Gousto promo code and click to go straight to the Gousto site on a new page.
- Another box saying ‘Claim discount’ will pop up. The discount is automatically applied at the checkout.
- Decide how many people you want to cook for, type in your location and when you would like your delivery.
- Choose your recipes, from a huge choice available.
- Once you have completed your recipes, you can apply your Gousto discount code by clicking ‘Check Out’.
- You will see details of your order, with the discount applied.
- Check out and look forward to your delicious meals.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How We Make Money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
Reward Schemes
Reward Schemes
Reward Schemes
