FAQs
Delivery & Returns FAQs
Can I return my order?
Yes, if you are not completely happy with your purchase, you have 30 days to return it. Some items can’t be returned once opened or used such as ink, paper, pens, digital downloads of games, subscriptions, digital storage devices and headphones. You can choose to either receive a refund or exchange your item with something else.
Will I get a refund?
Once Maplin has received your order, their team will assess the item and if it passes the assessment, you will receive a refund within 14 days.
What are the delivery options?
Maplin offers 3 delivery options for your orders. There’s standard delivery which takes 2-4 working days, express priority delivery which takes 1-3 working days and Quiver (only available in London) which offers immediate delivery, same day and next day. The larger or heavier the item, the more expensive delivery will be.
Other FAQs
Is Maplin legit?
On Trustpilot, Maplin is rated ‘Great’ with a score of 4.1 stars out of 5 based on over 1200 reviews.
How do I contact Maplin?
You can contact the Maplin customer service team via their live chat feature on their website, available from Monday to Friday, 9 am - 6 pm or fill out a contact form on their website to receive an email back.
Our Maplin Money-Saving Tips
Other ways to save at Maplin include signing up for the newsletter, using free delivery and taking advantage of their key worker and student discounts.
Maplin offers Key Workers a 10% discount on all orders. This includes healthcare workers, teachers, military, police & fire service workers, delivery & transport staff, charity workers, supermarket staff, care & social workers and government workers. Verify your status via ‘Gocertify’.
Students and people aged between 18 - 25 years old are eligible for a 10% discount on orders. Simply verify your status via ‘Gocertify’.
Sign up for the Maplin newsletter to be the first to hear about the latest offers, promotions and news on the latest arrivals.
Orders on small products over £35 are eligible for free standard UK delivery (2-4 working days). Items excluded from this offer include desks, chairs and larger or heavier items. If you’re based in London, you can also choose Maplin’s ‘Quiver’ delivery option, where orders over £35 will be eligible for free next-day delivery.
How to Use Your Maplin Discount Code
- Browse through our voucher codes on offer and press ‘Get Code’.
- A new tab will open redirecting you to Maplin.
- Start shopping for electronics and add your item/s to your cart.
- Proceed to the checkout and underneath your order, you’ll see a ‘Discount code or gift card’ box.
- Paste your voucher code in the box, click ‘Apply’ and start saving today.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
