FAQs
Delivery & Returns FAQs
Can I get free delivery at B&Q?
Yes, you’ll qualify for free Standard UK delivery if you spend over £75.00 (£6.00 for orders under this amount). For larger deliveries, delivery charges are £12.00, or free for orders over £350.00. For kitchens over £1000 there is a £50 delivery charge. For bathrooms over £500 a £35 charge applies
Do B&Q offer a click-and-collect service?
Yes, you can choose Click & Collect and your order should be ready to collect within 1 hour. B&Q will let you know when it is ready. If you order 1 hour before the store closes, then your order will be ready the next day instead.
What is the B&Q returns policy?
B&Q offer a 90-day returns policy, and items must be sent back in their original condition. If you have purchased a product from B&Q online, then it can be returned in-store or they can arrange to collect it for you (please note, that this will come at an additional cost). Unfortunately, B&Q cannot offer refunds or exchanges on items which have been made to measure or cut to size.
B&Q Club FAQs
What is B&Q Club?
The B&Q Club is a rewards scheme that benefits you every time you shop. For every purchase, simply scan your card and you’ll receive money-off vouchers (via email) for use on future purchases.
What rewards do I get?
By signing up for B&Q Club, you’ll get £5.00 off your first order over £30.00! Alongside this, you’ll unlock other benefits such as email vouchers for 10% off, exclusive offers and previews, discounts on key cutting, digital receipts and email updates on new releases.
What can I spend my reward vouchers on?
Reward vouchers can be used when shopping online and in-store. Please note, that this will exclude certain products on promotion, gift cards and products sold by verified sellers on the diy.com website.
How long are my reward vouchers valid?
This can vary, and details on how long your rewards voucher is valid can be found on the voucher itself.
How do I join the B&Q Club?
It’s easy to join the B&Q Club rewards scheme! You can either request a Club card in-store and then register it online, sign-up on the B&Q app or register on the diy.com website (a digital card will be sent to you via email).
Can I get a physical Club card?
Yes, you can request a physical B&Q Club card from any store. Once you have it, you’ll be able to link the card up to your existing account online.
Other FAQs
Does B&Q offer a Student Discount?
B&Q occasionally offer student discounts and promotions through Student Beans. Simply log in to your Student Beans account to verify your student status.
How do I find a B&Q near me?
It’s simple to find a B&Q store near you. All you need to do is click the ‘Find a Store’ icon in the top right corner of the B&Q website.
What is a ‘verified seller’ on diy.com?
A verified seller is a brand that sells its products via the B&Q website. They are legitimate brands, and you’ll be made aware of which items are sold by B&Q and which are sold by separate verified sellers.
Our B&Q Money-Saving Tips
Sign up for the B&Q Club to earn points for your purchase, receive exclusive promotions, and be updated on the latest products. You’ll also be given £5.00 off your first order worth £30.00 or more.
Students can occasionally receive discounts for B&Q through Student Beans. All you need to do is log in to your Student Beans account to confirm your student status. Also, consider visiting our guide to decorating on a student budget to maximise your savings
Planning a new kitchen? Or maybe you’re redesigning your bathroom or bedroom. You can now book a free planning appointment in-store or online with B&Q advisors. It’s a great way to start a project - and it’s free!
If you've run out of paint or need a specific DIY part, there’s no need to worry. Choose Click & Collect for free delivery to a store, and B&Q will have your order ready within 1 hour. Crisis averted!
Check out the ‘Clearance & Latest Offers’ section on the B&Q website. Here, you’ll find savings, including multi-buy deals and price drops.
B&Q now offer electrical and electronic recycling! You can take your old items and drop them off for free at your nearest store, where they will be recycled appropriately. Collections from your home can also be arranged for larger electrical items.
For more great ways to save on DIY, check out our Home & Garden discount page. For more tips and tricks, our experts have put together this guide to decorating on a budget
How to Use a B&Q Discount Code
- Select your favourite promo code from the MyVoucherCodes website.
- Once chosen, press 'Get the code' or 'Get this offer'.
- Head to the B&Q website and begin your shop, adding all of your favourite items and products to your shopping basket.
- Once you’ve finished shopping, copy & paste your voucher code into the 'enter a voucher code box to secure your shopping savings.
- Checkout as usual and enjoy your discount.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
