FAQs
Delivery and Return FAQs
Can I get free delivery at Tradepoint?
Yes, you can - Standard delivery is free for all orders over £50.00 (otherwise £5.00). Large delivery is also free on orders over £250.00 (otherwise £10.00), whilst free Bulk delivery can be selected on orders over £100.00.
Does TradePoint offer a Click & Collect service?
Yes, Click & Collect is available at Tradepoint. This means you can purchase your items online, before heading to your nearest store to collect them.
Am I able to cancel my order at TradePoint?
Unfortunately, orders placed with Standard delivery cannot be amended or cancelled. You are able to return goods, however, and you’ll have 90 days from the date of purchase to send any items back.
Other FAQs
What is the TradePoint Loyalty Scheme?
The TradePoint Loyalty Scheme rewards customers with up to 10% off a large range of products. By signing up and spending a certain amount each month, you’ll unlock savings which can be used over the following three months. For more information, be sure to check out the TradePoint Loyalty Scheme page.
Can I place orders over the phone?
Yes, you can place orders over the phone at TradePoint. Please note that Click and Collect is not available over the phone.
Our TradePoint Money-Saving Tips
Other ways to save at TradePoint include checking out the ‘Clearance’ section, signing up for the loyalty scheme and making the most of free deliveries.
Check Out the ‘Clearance’ Section: Be sure to check out the ‘Clearance’ section on the TradePoint website. Here, you’ll find a wide range of products at discounted prices.
Loyalty Scheme: The TradePoint Loyalty Scheme is an excellent way to save, especially if you’re a regular customer! It’s free to sign up, and once you become a member you could earn up to 10% off your next shop.
Free Delivery Available: Free delivery is available at TradePoint. Orders over £50.00 will qualify for free Standard delivery, whereas large orders over £250.00 will qualify for free Large delivery.
Bulk Delivery Savings: If you’re in the trade, it might be worth considering TradePoint’s Bulk delivery service. There are over 700 products to choose from and what’s more, Bulk delivery on orders over £100.00 are free!
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
