FAQs
Delivery & Returns FAQs
Can I get free delivery at The Fragrance Shop?
Yes, Standard UK delivery is free at The Fragrance Shop on orders over £60. For orders under this amount, delivery is £3.49 and should take 2 to 4 working days to arrive. Express delivery is free, too, but for My TFS members only.
Does The Fragrance Shop offer a Click & Collect service?
Yes, they do. At The Fragrance Shop, Click & Collect is free on all orders and the majority of items should be ready for collection within 60 minutes.
How do I return items from The Fragrance Shop?
If you change your mind about your purchase, you’ll have 90 days to return your order to The Fragrance Shop. An easy way to do this is to simply take it to your local store in an unopened and original condition. Alternatively, you can send items back via post.
Other FAQs
Does The Fragrance Shop offer a student discount?
Yes, they do. At The Fragrance Shop, you can get an extra 15% off your next order if you are a student. Simply verify your student status using either UNiDAYS, Student Beans, TOTUM, or VC Students, and then enjoy your discount!
What is ‘scentaddict’ by The Fragrance Shop?
Scentaddict is a subscription service available at The Fragrance Shop. By signing up, you’ll receive travel-size fragrances of your choice every month.
How do I contact The Fragrance Shop?
The best way to get in touch with the Fragrance Shop is by completing their online contact form. Alternatively, you can head to your nearest store.
Our The Fragrance Shop Money-Saving Tips
Newsletter deals, registering for a money-saving subscription, and student discounts are other savvy ways to save on your next The Fragrance Shop order.
Sign up for The Fragrance Shop's newsletter to receive special offers, the latest deals and 10% off your first order.
Subscribe to Scentaddict for £12.00 a month and fulfil your fragrance curiosity. By signing up, you can choose from over 500 perfumes and aftershaves. It’s fully flexible, so you can pause or cancel your subscription whenever possible.
If you’re looking for the perfect fragrance and don’t want to waste money on getting it wrong, try the ‘Fragrance Match’ to find your ideal scent.
If you become a MY TFS member, you can get 20% off, free delivery, and extra perks for your orders. There are three tiers to a MY TFS membership - MY TFS, MY TFS Plus and MY TFS Family. They have an annual subscription amount of £15.00, £25.00 and £39.00, respectively, and come with different benefits.
The Perfume Shop also offers a 15% student discount through Student Beans, UniDays and Totum.
The Fragrance Shop ‘Sale’ section is another excellent way to save. Here, you can pick up big-name brands at heavily discounted prices.
Want to save more on perfumes and colognes? Visit our Health & Beauty discount page, and for more hints and tips, be sure to check out our guide to beauty on a budget
How to Use The Fragrance Shop Discount Code
- Browse through our list of The Fragrance Shop discount codes and find one that best suits your order.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Fragrance Shop website will then open automatically in a separate tab.
- Shop for your favourite perfumes, aftershave and beauty products.
- When you’ve finished shopping, click ‘My Bag’ on the top right of the page.
- You can paste your The Fragrance Shop discount code by entering it into the ‘Promotion Code’ box on the right of the page and clicking ‘Apply’.
- Your discount will be applied, and the total amount due will change.
- Check out, as usual, wait for your order to be delivered and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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