FAQs
Delivery & Return FAQs
Can I get free delivery at The White Company?
Yes, you can get free delivery but your order must be over £50 for either the standard delivery service or to pick up with Collect Plus. Standard delivery takes 3 to 5 days whereas your order to a Collect Plus location should be ready in 2 days if you order before 4 pm. All furniture deliveries are free.
What delivery options are available?
The White Company offers a 3-5 day standard delivery option for £3.50. A next day delivery for £7.95 and Saturday and Sunday delivery is available for £9.95.
Can I get next-day delivery at The White Company?
Yes, it can be added to any order placed by 7 pm Monday - Thursday and your order will be with you the next working day. Any order on Friday, Saturday or before 7 pm on Sunday will arrive the following Monday. Next Working Day Delivery is available for a £7.95 fee and speeds up your order when you need a style boost fast.
Do they deliver to remote areas?
Yes, The White Company deliver to most areas of the UK, including Northern Ireland. Deliveries to remote areas may take up to 2 days longer.
Does The White Company offer Click & Collect?
You can choose the Collect+ option at the checkout to make your delivery as hassle-free as possible. This service lets you pick up your order from your nearest Collect+ store for quick and simple deliveries. There are over 5000 locations to choose from and your order will be ready for collection in 1-2 days. Best of all, this service is completely free.
Does The White Company accept returns?
Yes, they do. The White Company accept returns for up to 30 days.
How can I return an item?
When returning an item, you can return it to a store for free or a tracked returns service using a courier or post for only £2.50. Furniture is returned using a special collection service.
How long do refunds take?
Once The White Company have received your item it can take them up to 5 days from them to process the return. Once they’ve processed your return, it can take up to 4 days for your refund to appear.
Discount FAQs
Do The White Company offer a student discount?
The White Company do not currently offer a student discount but if this ever changes we’ll have all the information you need to start saving right here at MyVoucherCodes.
Do The White Company offer a NHS discount?
The White Company do not currently offer a NHS discount, but again if this ever changes we’ll have everything you need to know right here on this page.
Other FAQs
Is there a gift wrap service at The White Company?
Yes, there is a gift box service which is the same as gift wrap but in a premium box instead. You can get the gift box service on the White Company website, in-store or on the phone and it starts from £5. This service isn't limited to just full-priced items, sale items can also be gift-wrapped.
Our The White Company Money-Saving Tips
Spend as little as £50 at The White Company for free standard delivery on your order. Even better news if you’re buying furniture, you'll pay nothing to have it delivered to your front door!
Subscribe to The White Company newsletter to keep you up to date with all the latest news and exclusive offers that ensure you can get more value from your shop. Plus, you’ll get a special 10% discount on your next order as a warm welcome.
The White Company hold sales throughout the year to offer their customers a chance to save. We've had deals to save up to 60% off in previous sales at The White Company.
Don’t checkout before you’ve had a look for a discount code. They offer massive savings on orders, and you’ll find they come around regularly. Fill your basket and then head over to see if we’ve got a promo code for you. You might even catch an exclusive code you won’t find anywhere else.
For more information on saving with fashion, check out our top tips for buying clothing on a budget. or our ultimate guide to student discounts.
How to use The White Company discount code
Follow these instructions to apply your The White Company discount code and unlock a saving:
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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