FAQs
Delivery & Return FAQs
What are the delivery options at VIP Bottles?
Customers can choose from Standard delivery for £4.99, Premium delivery for £6.99 or Saturday delivery for £8.99. Standard delivery will take 3-5 days to arrive, whilst Premium delivery should take one working day.
Can I cancel my order?
Yes, you can. If you’d like to cancel your VIP Bottles order, you’ll need to contact their customer service team by sending an email to orders@vipbottles.co.uk.
What is the VIP Bottles returns policy?
If you’re unhappy with your item, you can send it back to VIP Bottles for a refund. You’ll first need to contact their customer service team at the email address listed above, before sending the product back to their warehouse for inspection. Once they have inspected the returned item, they will issue a refund to your original payment card.
Discount FAQs
Does VIP Bottles offer a student discount?
Yes, they do - VIP Bottles currently offers an 8% student discount! To start saving, you’ll first need to verify your student status online.
Does VIP Bottles offer an NHS discount?
Yes, VIP Bottles currently offers a 10% discount for Key Workers. To access your exclusive code, be sure to verify your working status online.
Our VIP Bottles Mobile Money-Saving Tips
Other ways to save at VIP Bottles include newsletter deals, shopping in the ‘SALE’ section and making the most of student discounts.
Be sure to sign up for the VIP Bottles newsletter. By doing so, you’ll get exclusive offers and product news sent straight to your inbox. What’s more, you’ll get 5% off your first shop!
VIP Bottles have a well-stocked ‘SALE’ section, which is always worth checking out if you’re after some added savings. Here, you’ll find plenty of popular drinks at discounted prices.
The VIP Lounge is where you’ll find plenty of blog posts and general alcohol-related hints, tips and inspiration.
VIP Bottles currently offers an 8% student discount! To start saving, simply verify your student status online.
How to Use Your VIP Bottles Discount Code
- Look through our list of VIP Bottles discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The VIP Bottles website will open automatically in a separate tab.
- Start shopping and add any items you'd like to buy to your online shopping basket.
- Once finished, proceed to checkout and paste your VIP Bottles promo code into the relevant box. Ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
