FAQs
Delivery & Returns FAQs
How do I get Free Delivery from Joules?
Delivery next day to the store is completely free, otherwise next day delivery is £4.95 if ordered before 11pm. You can also collect from an Evri locker for £3.50
How much is delivery?
Delivery to the store is free. Otherwise delivery to an Evri locker or parcelshop is £3.50 and next day delivery is £4.95.
Does Joules offer Click & Collect?
Yes, they do. Joules offers free Click & Collect from store. You can select this method at checkout. You should order by 1pm to collect from 4pm the next working day in store. Joules will send you a notification via text or email when your order is ready for collection.
Does Joules offer free returns?
Yes, Joules offers free returns via the Royal Mail or visiting a store. Full priced items should be returned within 30 days of the dispatch date. This excludes Friends of Joules or Garden Trading items.
Discount FAQs
Can I use my discount code with items from the Joules Sale?
No, you cannot currently use a discount code alongside sale items at Joules. However, they do offer some big discounts in their sale and outlet sections. Joules has a summer sale with up to 50% off right now and plenty of reductions on their clearance section too.
Does Joules offer a student discount?
Occasionally Student Beans offers a student discount where you can get up to 15% for limited periods of time.
Does Joules have an NHS discount?
No, according to their site there is currently no permanent NHS discount, they may however have future discounts and deals which we will list here at MyVoucherCodes.
Our Joules Money-Saving Tips
Sign up for the Joules newsletter to access exclusive discounts, competitions, and sale notifications. These will drop into your inbox, so you don’t have to worry about chasing the best deals.
Joules has regular sales and clearance events where you can save up to 70% on clothing and accessories.
Join the Joules ReWear scheme to save money on your next order. Joules has partnered with ReSkinned to extend the life of your old clothes. All you need to do is return your preloved Joules clothing. You’ll receive up to £25 to spend in-store or online as a thank-you.
Refer a Friend to Joules through the MentionMe programme. Your friend will receive 20% off their first order. Plus, you’ll get £10 off your next order.
Students get 15% off their orders at Joules. All you need is a Student Beans account to verify your student ID. You will then receive an exclusive code to use.
For other discounts and great ways to save, visit our women's fashion discount page, and for more tips on saving on clothing, check out our guide to buying clothing on a budget
How To Use a Joules Discount Code
Follow these instructions to apply your Joules voucher code and unlock extra savings on this collection of classic styles:
- Click to reveal the code on the MyVoucherCodes Joules page. A new window will open, where you can copy the code and go straight to the Joules site.
- Browse the website and add your favourite items to your shopping basket.
- Click the shopping basket icon, which can be found at the top right of the page.
- You will see a box labelled ‘Promotional Code’ to the right of the order summary. Apply your Joules promo code by pasting it here.
- Click ‘apply’. The order total will automatically update, and you can then check out and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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