FAQs
Can I track my driver arrival time?
Shortly before your trip is scheduled to begin, Addison Lee will provide you with an SMS containing information about your driver, including their contact information and the details of the vehicle, such as its make and model. You will then have the ability to monitor your driver's location using the mobile app or through the website.
How do I recover lost items?
Should you believe that you've misplaced an item in an Addison Lee vehicle, the company will make diligent efforts to find it. If the item is located, they will keep it safe for a period of 12 months. To report a lost item, you can reach out to them by emailing Lostproperty@addisonlee.com.
Does Addison Lee charge for airport waiting times?
A 15-minute grace period is provided for domestic flights and a 30-minute grace period for international flights before a waiting time fee is applied. If you anticipate needing more time, you have the option to adjust your booking time in advance.
Where does Addison Lee deliver to?
Addison Lee now offers a service where they pick up items from businesses located within London postal codes and ensure delivery to any destination within the M25 area, all within a timeframe of two hours.
What can be delivered?
Addison Lee will deliver almost anything with the exception of hot food.
Our Addison Lee Money-Saving Tips
Club Lee: Sign up to Club Lee for free, earn reward points every time you travel, and get exclusive access to member offers. The more points you earn, the better your rewards. For example, if you earn 10 or more points a year, you are upgraded to Silver, where you can save money on peak fares. Earn 30 points, and you get access to gold partner offers and can jump queues more often. If you earn 100 points, you get upgraded to a Black account, where you get access to the best offers Addison Lee has and the fastest pick-up times.
Off-Peak Travel: By travelling off-peak, you can save money on your journey and avoid heavy traffic and longer waiting times.
Newsletter: Sign up for the newsletter at Addison Lee and be among the first to receive exclusive offers straight to your inbox. Addison Lee also offers SMS updates and marketing if you prefer.
How to use your Addison Lee discount code
- Take a look at our available Addison Lee discount codes and find the one that works best for your travel needs.
- Once you’ve found your code, head over to the Addison Lee website
- Once you’re happy with everything, you can begin the checkout process.
- Enter your details and discount code into the promo code box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
