FAQs
Delivery & Return FAQs
What delivery options are available at Koi Footwear?
You can choose from DPD Express delivery for £6.99, Next Day delivery for £5.99 or UK Standard delivery for £3.99.
What is the Koi Footwear returns policy?
You’ll have 28 days from the date of delivery to send items back should you not be happy with them. The cost for returns is currently £2.99, and items must be sent back unused and in a resaleable condition.
Can I cancel my order?
You are not able to cancel orders once they have been shipped. However, you can return them once they have been delivered for a refund.
Other FAQs
How do I contact Koi Footwear?
The best way to get in touch with Koi Footwear is by sending a message to their Customer Support team on their website. Alternatively, you can try reaching out via social media.
Does Koi Footwear offer a student discount?
Yes, they do. By verifying your student status with StudentBeans, you can get 10% off your Koi Footwear purchases!
Our Koi Footwear Money-Saving Tips
Other ways to save at Koi Footwear include student discounts, newsletter deals and a well-stocked ‘SALE’ section.
By signing up for the Koi Footwear newsletter, you’ll get access to exclusive offers and deals. What’s more, you’ll also get 10% off your first order.
Students can save on their next Koi Footwear purchase with a 10% off student discount offer. Simply verify your student status with StudentBeans and you’ll receive your unique code right away.
For extra savings, be sure to check out the Koi Footwear ‘SALE’ section. Here, you’ll find a range of fashionable options at discounted prices.
How to use your Koi Footwear discount code
- Look through our list of Koi Footwear discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Koi Footwear website will open automatically in a separate tab.
- Start shopping and add any items you'd like to buy to your online shopping basket.
- Once finished, proceed to checkout and paste your Koi Footwear promo code into the relevant box. Ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
