FAQs
Sign-Up FAQs
Can I get Virgin Media coverage in my area?
Virgin Media covers the majority of the UK and has tools on their website to let you check their broadband coverage and 4G & 5G mobile coverage. Just pop in your postcode to see how strong the signal is in your area so you can be sure you're signing up for a suitable package.
Are there Virgin Media deals for new customers?
Absolutely! Virgin Media frequently provide offers for new customers that involve paying a fraction of the cost for your first year or so to entice you to switch to their network. You'll find a summary of their current packages on their website, and we’ll have the best discounts detailed right here at MyVoucherCodes.
Existing Customer FAQs
Can existing customers change their Virgin Media plans?
Yes, Virgin Media provide guidance on how to change your plan depending on whether it's for mobile, broadband, TV, or your phone line. If you spot a package that's better suited to you, have a look into the details and see how you can swap over.
How do I cancel Virgin Media?
Should you wish to cancel your Virgin Media subscription, you will need to get in touch with their customer service team. You can dial 150 from a Virgin Media phone, or call their main number to reach their team. They will often try and provide a better deal to keep you on the service, so if you're looking to reduce the price you're paying, this is a good option for trying to negotiate it down.
Discount FAQs
Does Virgin Media offer student discount?
Yes, but Virgin Media only offer special student pricing for limited periods throughout the year. Mostly during the back to school periods in September.
Our Virgin Media Money-Saving Tips
Virgin Media Shop. Check the Virgin Media Shop for all the services, from TV and Broadband to Mobile. You'll be shown the best Virgin Media deals across categories, including new customer deals and promotions.
Refer a Friend. Do you know someone who'd love a Virgin Media plan? Refer them through the Virgin Media Refer A Friend scheme, and you'll earn up to £50 (depending on their plan). Your money will be sent to you and your friend via bank transfer or PayPal up to 60 days after your friend has made their purchase.
O2 Deals. If you're with O2, you can get extra perks for signing up with Virgin Media. 'Volt' will offer increased data allowances and internet speeds on packages and bundles, free or discounted devices, and discounts on additional O2 plans, allowing you to save on your household's connectivity needs.
Bundle & Save. Bundles offer good value on several services, including Broadband, TV services, mobile plans, and phone lines. If you plan to get two or more of these kinds of services, it'd be well worth checking out their bundles to save on monthly costs.
USwitch. If you already have a broadband, TV or Mobile provider but you're looking to switch or save, consider checking USwitch; here, you can get up to £85 bill credit for new customers who switch from their current provider to one of Virgin Media's many services.
How to Use Your Virgin Media Discount Code
- Take a look at our available Virgin Media discount codes and find the one that works best for your shopping needs.
- Once you’ve found your code, you'll be redirected to the Virgin Media website.
- Once you have selected a plan, continue to the checkout to place your order.
- In the ‘enter promo code’ box, enter your Virgin Media promo code and click 'Apply.'
- Your order total should change to reflect your savings.
- Proceed through the rest of the checkout as usual to enjoy your discounted plan.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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