FAQs
General FAQs
Is Hyperoptic available in my area?
Hyperoptic provides high-speed fiber optic broadband to over 800,000 homes in the UK. You can check if their network is available in your area by using the coverage checker on their website. Just enter in your postcode to see if you can set up a plan.
How much does Hyperoptic charge for installation?
Most installations are provided free of charge. However, if you request a second socket, or the engineers need to use more than 10 metres of cable, you'll be charged £30. Installations are carried out between 9am - 5pm Monday to Friday.
Does Hyperoptic charge for the router?
Hyperoptic provides a free Hyperhub router with all plans. There are three models of Hyperhub, and you can find technical support and instruction manuals for each of them on the Hyperoptic website through the Help Center.
Discount FAQs
Does Hyperoptic offer student discounts?
Yes, they do. Hyperoptic offers students the chance to save with deals specifically designed with students in mind. These are constantly changing so be sure to check back to this page for all of the latest ways to save.
Do they offer any other discounts?
Yes, with Hyperoptic's Fair Fibre plan they aim to make their full-fibre plans affordable for those on Universal Credit and those claiming other qualifying benefits.
Our Hyperoptic Money-Saving Tips
Student Discount: Students can save a little extra on their high-speed connections with the Hyperoptic student deals section, where they can access exclusive pricing at cheaper rates.
Refer a Friend: Know someone who'd like to get involved in Hyperoptic's high-speed network? With the Hyperoptic refer a friend scheme, you'll get £25 credit on your bill for every friend you refer, and your friend will also get £25 credit towards their bill when they sign up for a plan. We've also seen Hyperoptic competitions where everyone who refers a friend is entered into a prize draw to win £5000.
Free Installation: You won't need to fork out considerable sums to get yourself set up with high-speed connections. Hyperoptic provides free routers & installation with every broadband package, meaning you'll only pay the monthly bill you see on the website.
Price Match: Did you find a similar deal on fast broadband with another provider? Hyperoptic's price match scheme means they'll match lower prices for the same speeds if competitors offer them. Get in touch with the Hyperoptic customer service team to make a claim.
How to use a Hyperoptic promo code
- Browse our selection of Hyperoptic promo codes and deals. Click ' Get Code ' next to the one you'd like to redeem.
- The Hyperoptic website will open in a tab, with your code copied to your clipboard.
- Head over to the Hyperoptic website and select the plan you're after.
- Proceed to the checkout and enter your Hyperoptic promo code into the 'Promo Code' box, then click 'Apply'.
- Check your discount has been applied to your order and proceed with your order as usual.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
