How do I use a promotion code?You can use promotional code by adding your selected products to your basket including the product promotion. Click the “Add promotion code” button in your shopping cart and enter the exact promotion code and click “Apply Coupon”. It will then automatically apply, if your order if complies the promotion rules itself.
Can I cancel or change my order?Because of the demand of Brabantia products in the market, their warehouse always process large numbers of orders from different places everyday, that’s why they were not able to assist any cancellation of orders. Once you placed your order and your payment is verified, the product is automatically ‘in process” status. The only option you have is to refuse the delivered parcel, once the good is return to Brabantia office that will be the time for them to refund your money.