Dream Lodge FAQs
When do I need to pay my 25% deposit by and when would I need to pay the full amount?
Dream Lodge ask that you pay your deposit at the time of your booking and you will be required to pay the outstanding balance 8 weeks before your arrival date. If you are looking to book a lodge closer to 8 weeks in advance, then the full amount of the holiday would need to be paid when booking and no deposit would be required.
When will I receive my Booking Confirmation?
You will receive your reservation confirmation by post 3-5 working days after booking. If you haven’t received any confirmation after two weeks then contact the Dream Lodge Group. You should also receive a confirmation email immediately after confirming your booking.
Are the Dream Lodge Holiday parks and lodges dog friendly?
Yes, all furry friends are welcome! There’s no need to leave them at home or find someone to look after them as on every park we have lodges that are pet friendly.
How can I pay my balance?
The Dream Lodge Group accept Visa, Visa debit, MasterCard, cheques or bank transfers.
What time can I check in?
The check in times all of our lodge grades are between 4pm-6pmHowever if you are checking in any time after 6pm there will be a £25 charge
My code isn’t working, what should I do?
If you’re using a code that isn’t working, there might be a few reasons as to why. First of all, check the start date - sometimes we put up a code before it starts to give people time to decide what they want to buy, this is pretty common if you’re using a flash sale code.
Next, check to see if the code requires you to spend a certain amount before you get a discount, remember – the delivery cost isn’t included as part of your order total.
If you’ve tried all of the above and the code still isn’t working, feel free to visit our contact page and tell us which code it is. We’ll do everything we can to make sure any broken codes are replaced as soon as possible!
My offer doesn’t have a code, will it still work? Yes! we search websites for any great offers, discounts, or sales to make sure you get only the best when you search our pages. The great thing about these deals is that any discount will automatically be applied to your order
The offer I want to use is a code but I can’t find it, why? If you’re using a computer, our voucher codes usually open in a different window, check to see if another tab opens and you should see you code there. If you still can’t see it, please use our contact form and let us know.
Am I eligible to use this code as an existing customer? Deals vary on a case by case basis – the best way to ensure you’re eligible to use a certain code is to check the terms and conditions. Often, many codes are for new customers only – please consult the terms and conditions for clarification. Also, codes will be clearly marked 'New Customers' or Existing Customers' to make it clear.